FIRE

We have employed Freeflow Air Conditioning Services since 2015 to service and maintain our onsite equipment. They have provided services to our Chiller Plant and Equipment on our predominately larger sites which includes high rise buildings. Since starting the association with Freeflow Air Conditioning Services, they have been my preferred air conditioning contractor due to their performance, reliability, knowledge, experience and customer focused approach.

Their fast turnaround is expected, and this has been maintained without fail during our association with them. The team offer expertise, advice and help support our objectives and requirements. All works have always been completed to a professional standard, on time and meeting the clients budget requirements. Any problem has been dealt with in a timely manner and rapport between management and our company has been a key factor in our dealings with them.

Freeflow Air Conditioning Services has been an integral part of our property management division for almost 5 years. The quality and level of service they provide is highly valued and relied upon. Service rates are competitive and in line with industry expectations. We are aware the service they provide is supported by their Management and Technician expertise, with all past job history completed to our satisfaction and expectations. The offer of 24-hour Service assistance, including breakdown coverage metropolitan wide is valued. As is their fast turnaround of attendance to most sites within 6 hours. Accounts and any administration queries or correspondences are promptly attended to and followed through. Our continuance of engaging their services is based on good, consistent performance in the past.

Ray White Commercial (WA) have engaged Freeflow Air Conditioning Services as a preferred contractor since 2015 to service and maintain the Commercial properties we have under management air conditioning equipment, including the office that we occupy. This has also extended to recommendations and the design of systems and assistance with regards to optimal capacity and other improved site performance and efficiency. The team’s contribution to supporting us in our requirements is valued and appreciated. On a technical side, their advice and logic has made our decision making become better informed and supported and allows us to provide an excellent service to our clients. Their maintenance services are valued, with timely turnaround and the expectation of attendance always fulfilled. The team members are skilled and have a positive and excellent work ethic. Where they conduct work, the premises are left in a tidy manner, with all problems attended to and timely feedback is given with regards to the works and documentation provided to support their completion. Their attention to safety, and any environmental impacts, assists us with this choice of supplier and their offer of a 6 hour service call out is reassuring.